Effective Date: August 15, 2025

At Thrifti Tradez, customer satisfaction is our priority. Please read our Returns & Refund Policy carefully to understand how returns and refunds are handled.

Returns Policy

• Returns are accepted within 14 days of delivery.

• To be eligible for a return, the item must be unused, unworn, unwashed, and in the same condition as received.

• The product must be returned in its original packaging, along with all tags, accessories, and invoices.

• Items showing signs of use, damage, or alteration may not be eligible for return.

To initiate a return, please contact our support team before sending the product back.

Return Process

1. Contact Thrifti Tradez support to request a return.

2. Once approved, send the product to our office address provided by our team.

3. After the returned item arrives at our office and is inspected, we will process your request.

Refund Policy

• Refunds are issued only after the returned item has arrived at our office and passed inspection.

• Once approved, your refund will be processed within 3 to 5 business days.

• Refunds will be issued using the original payment method.

• Shipping charges (if any) are non-refundable, unless the return is due to our error.

Non-Returnable Items

Certain items may not be eligible for return or refund, including:

• Items purchased on sale or clearance

• Gift cards or promotional items

• Personal care items (if applicable)

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or video proof. We will resolve the issue promptly.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Thrifti Tradez
Email: support@thriftitradez.com

Thank you for shopping with Thrifti Tradez. We appreciate your trust and support.